What forms of payment do you accept?
We accept all major credit cards through PayPal, Personal or Business Checks* and Money Orders**. For local orders we will accept cash with a 50% deposit upon ordering and balance due on delivery or pickup.
*When paying by check, order will not be processed until check has cleared.
**When paying by money order, order will be processed upon receipt.
Mail to and make check payable to:
6356 Fulton Ave.
Bensalem, PA 19020
Will I be charged sales tax?
PA residents add 6% sales tax
Can I add a photo or logo to my personalized item?
Yes, you can. We will email you a proof of the design with your photo for approval before printing.
Although if it is a professional photo or logo, please provide us with written permission from the owner to use it.
How do I send a photo or logo to you?
You can either email it to firstname.lastname@example.org preferably in .jpg format or mail it to:
c/o Linda McVeigh
6356 Fulton Ave.
Bensalem, PA 19020
Please mail it with a piece of cardstock to protect it from bending during delivery. I will return it to you with your order.
Will you send me a proof before shipping?
When the design is completed, it will be emailed to you for approval. Printing will NOT begin until we have approval from you on the design. If there is a rush on the order, you will need to check your email frequently so the order is not held up.
Do you have a printed catalog?
No, we do not. Due to the fact that we are constantly adding new designs, it would be impossible to keep up with it. If you would like to be informed of any new items added to our inventory, please join our mailing list.
Can I order wrappers only and wrap my own to save money?
Yes, you can*. We include the foil with the wrapper only price and also include easy to follow wrapping directions. We recommend buying the candy bars at a wholesale club like Sams or Costco and using double sided tape for the laminated wrappers. We find that the glue sticks do not hold the wrappers closed.
What kind of paper do you use?
We use glossy laser paper giving it a nice glossy finish. For an additional cost, they can be laminated for a super glossy finish.
I received my proof and want to make changes, is there additional fees for this?
We allow you to make 2 changes to the design* of your wrapper without additional charges. Any additional changes could be subject to a $5 charge each of which we will let you know if there will be a charge before the change is made
*Spelling or date errors are not considered design changes.
What if I notice a mistake on my personalized order when I receive it?
Busy Buds will stand behind our products. If the mistake is on the personalization and it was made on our end, we will replace the order immediately. If the mistake was on the proof and it was approved by you, then Busy Buds will re-do the order at an additional fee.
What happens if I need to cancel my order?
If you have already received your proof and decide to cancel your order before approving, there is no charge if it was a stock design with no changes (except for text added) and a $5.00 design fee on custom designs.
If you have already approved your proof and printing has begun, you will be charged for the cost of materials also.
If you have not received your proof yet, then there is no charge to you.
What happens if I receive my order and the party was cancelled? I don't need the candy bars anymore.
Due to the personalization, the candy bars cannot be re-sold so therefore we will only issue a 50% refund of orders received back in good condition. Shipping is non-refundable and you are responsible for the shipping cost to send them back.
When will my order be shipped?
After we receive payment from you, we will prepare your design and email it to you for approval within 48 hours. After approval from you on the design, please allow between 48-72 hours to ship depending on the size of the order. When we send you the proof we will let you know the expected turn-around time. For birth announcements ordered in advance, order will be shipped between 24-48 hours.
What if I don't like Hershey's Candy Bars? Can I choose to have another kind of candy bar?
We can wrap any kind of candy bar although there will be design adjustments to be made and may incur additional charges. Please contact us by email or phone and we will let you know the total cost.
We can also wrap Lifesavers, Mentos, Kit Kats, packs of gum, and almost anything else you can get a piece of paper around.
Please also contact us about any of these options.
I am looking for birthday wrappers but like the graphics on another page, can I use them for my occasion?
Almost all designs can be changed to fit your occasion. We recommend you browse through all the categories to see all that we have to offer.
What do you do in the warmer months to keep the chocolate from melting during delivery?
We package them with ice packs at an additional packaging fee of $4.00. Even with packaging them with ice packs we cannot guarantee your chocolate will not be melted. You would also have to take measures to insure that the candy is not sitting in a hot mailbox after delivery. We also recommend shipping upgrade to Overnight or 2 day.
What happens if I receive my candy bars and the chocolate is soft?
Place them in room temperature and they will harden back to their original state. We recommend that you do not put them in the refrigerator... it will make the chocolate whitish in color, it would still be good to eat but wouldn't look very appetizing to your guests.
We're doing a Disney Princess theme for my daughter's birthday, can you put them on the wrappers?
I'm sorry, we cannot use any licensed cartoon character. They are copyrighted from their respective companies of which includes Disney, Warner Bros., Sesame Street and many others. What we can do is work with you to create a wrapper with the same color scheme and some royalty free graphics that will match your theme.
Do you do the HERESHEIS or HEREHEIS wrappers?
I'm sorry , we can't because these designs are copyrighted by a subsidiary of Hershey Food Corporation. We have many of designs to choose from and if you don't see what you are looking for, we will work with you to create the perfect design for your occasion.